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                                       Welcome to Seamless Support by Sherlock Services!  Check out our Bronze, Silver, Gold and Platinum offerings for HP9000 legacy servers and HP Printers.

 

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HP Hardware and O/S Support                                                                                    Printable Version

HP-UX Software Products Support

Professional Services

 

HP-UX Products Support                                                                             

 

We recognize that many businesses today require a higher level of support for their mission critical server and software environments. 

 

As an optional service, Seamless Support provides MC/ServiceGuard support to enhance the standard UX support with specialized Field Service Engineers who are qualified to troubleshoot and repair any issues that may arise with a mission critical cluster.

 

Our Field Service Engineers can perform health checks on your environment to ensure worry-free operation and minimal unplanned downtime.

 

Optional support is available for HP-UX  Products such as On-Line JFS, Glance,  Glance Plus Pak, MeasureWare, PerfView, Openview, Workload Manager, Process  Resource Manager, and Event Monitoring Service (EMS).

 

Seamless Support personnel carry over  250 certifications company wide including HP9000, HP3000, HP-UX, MPE and more.

 

Let Seamless Support be your one stop support expert.

We can bundle specific HP-UX Product  support to meet your needs. Ask a Sales Rep for details

 

 

MC/ServiceGuard Support

·         Hardware Break/Fix (assessment required)

·         Cluster Support (assessment required)

·         1 hour maximum call back from our helpdesk

·         1 On-site Re-Certification of Cluster Health

·         24x7 remote/telephone support

 

On-Line JFS, Glance, EMS Support

·         1 hour maximum call back from our helpdesk

·         Unlimited Telephone and E-mail Support

·         24x7 remote/telephone support

 

Workload MGR, PRM Support

·         1 hour maximum call back from our helpdesk

·         Unlimited Telephone and E-mail Support

·         24x7 remote/telephone support

 

Openview NNM, Data Protector Support

·         1 hour maximum call back from our helpdesk

·         Unlimited Telephone and E-mail Support

·         24x7 remote/telephone support

 

Measureware, Perfview Support

·         1 hour maximum call back from our helpdesk

·         Unlimited Telephone and E-mail Support

·         24x7 remote/telephone support

 

 


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Questions or problems regarding this web site should be directed to support@sherlockservices.com.
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Last modified: 06/20/08.