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We recognize that many
businesses today require a higher level of support for their mission
critical server and software environments.
As an optional service,
Seamless Support provides MC/ServiceGuard support to enhance the
standard UX support with specialized Field Service Engineers who are
qualified to troubleshoot and repair any issues that may arise with a
mission critical cluster.
Our Field Service
Engineers can perform health checks on your environment to ensure
worry-free operation and minimal unplanned downtime.
Optional support is
available for HP-UX Products such as On-Line JFS, Glance, Glance Plus
Pak, MeasureWare, PerfView, Openview, Workload Manager, Process
Resource Manager, and Event Monitoring Service (EMS).
Seamless Support
personnel carry over 250 certifications company wide including HP9000,
HP3000, HP-UX, MPE and more.
Let Seamless Support be
your one stop support expert.
We can bundle
specific HP-UX Product support to meet your needs. Ask a Sales Rep for
details
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MC/ServiceGuard Support
·
Hardware
Break/Fix (assessment required)
·
Cluster
Support (assessment required)
·
1 hour
maximum call back from our helpdesk
·
1 On-site
Re-Certification of Cluster Health
·
24x7
remote/telephone support
On-Line JFS, Glance, EMS
Support
·
1 hour
maximum call back from our helpdesk
·
Unlimited
Telephone and E-mail Support
·
24x7
remote/telephone support
Workload MGR, PRM Support
·
1 hour
maximum call back from our helpdesk
·
Unlimited
Telephone and E-mail Support
·
24x7
remote/telephone support
Openview NNM, Data
Protector Support
·
1 hour
maximum call back from our helpdesk
·
Unlimited
Telephone and E-mail Support
·
24x7
remote/telephone support
Measureware, Perfview
Support
·
1 hour
maximum call back from our helpdesk
·
Unlimited
Telephone and E-mail Support
·
24x7
remote/telephone support
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